Terms and Conditions

This website is operated by the management team of Rosas del Manzano LLC.
Please read the following terms and conditions, including the Privacy Policy (the “Terms of Use”) carefully before using this Site.

By using the pages of this Site, you agree to the Terms of Use. IF YOU DO NOT AGREE TO ANY OF THE TERMS OF USE, DO NOT USE THIS SITE.

Rosas del Manzano LLC, at its sole discretion, will modify or revise the Terms of Use and related policies at any time, and if you accept, you are subject to such modifications or revisions to this Site.

Please periodically review the most current version of the Terms of Use.

Art. 1. Restriction of Use:
The content of this Site (collectively, the “Content”) is subject to copyright and other intellectual property rights of Rosas del Manzano LLC and third parties under the copyright law and the relevant laws and regulations of each country and relevant treaties.

The Content may not be used (including, without limitation, copied, reproduced, modified, uploaded, displayed, transmitted, distributed, licensed, sold, published, or otherwise exploited) for any purpose other than personal purposes. The Use or other uses must be explicitly allowed under applicable laws or regulations. Otherwise, the prior written consent of Rosas del Manzano LLC is required.

Art. 2. Registrations:
To access certain features of this Site, you will need to complete a certain registration form by filling in accurate and completely current information on a registration form to be designated.

After your registration, in case there is a doubt that the information in the registration form is inaccurate or incomplete, Rosas del Manzano LLC will consider that the registration is inappropriate. And, at its sole discretion, Rosas del Manzano LLC may reject, suspend, or temporarily cancel your registration. Rosas del Manzano LLC will not be responsible for any losses that may be caused by such refusal or termination of registration.
Rosas del Manzano LLC expressly reserves all rights to the Content on this Site.


a)Rejection of flowers after dispatch. If a delivery is made to the recipient, it is still considered delivered.


a) a) For our clients who wish to cancel their orders:
– If delivery is Express or via Courier, the order must be canceled on the same day that it was made.

– All other deliveries must be canceled at least four days before the delivery date. Please note that payments will be refunded only if cancellations are made within this designated period.

b)  In case of quality problems, any claim related to our product must be made within the next 48 hours upon arrival of the shipment and up to a maximum of eight days from the departure of the farm. The claim must include details of the perceived quality problem, attaching a set of five photographs and this request must be sent to info@rosasdelmanzano.com. Rosas del Manzano LLC will proceed to make the necessary product changes by means of adequate coordination processes with the client.

Privacy Policy

a)We are committed to protecting your privacy. To update orders, we collect your personal information that you voluntarily provide to us while using our website features. Your privacy is important to us and we do not share your information with any other company, organization, or individual.

b) We guarantee that every transaction you make on the website of Rosas del Manzano will be 100% secure. This means that you will not pay unauthorized charges on your card based on purchases made on our website.

c) c) We believe in reducing spam on the Internet, so we will not send you any marketing material unless you specifically request it.

d) If you have any questions regarding this privacy statement, the practices of this site, or your dealings with this site, you can contact: info@rosasdelmanzano.com

Delivery, Shipping, and Returns Policy

a) Packages are generally shipped the same day or 1 day after receipt of payment for express deliveries. They are shipped via FedEx with tracking features and delivered without requiring any signature. If you prefer delivery by FedEx with the required signature, please contact us before choosing this method. Whichever shipping option you choose, we will provide you with a link to track your package online.

b) WE HIGHLY RECOMMEND FOR YOU to schedule your delivery date for 4 or 5 DAYS BEFORE YOUR EVENT due to the possibility of flight schedule delays, mechanical problems, or bad weather conditions. Our flowers easily last 10 days or more with proper care. We guarantee this.

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